Privacy Policy

Whatis this privacy policy about?
‍Roombris an online service dedicated to helping alllearners/teachers/educational institutions/Enterprise to collaborateand connect more effectively with one another. The personal data youchoose to provide on this site is used to help you describe yourselfto other users, and helps Roombr provide its services.This privacypolicy is to clarify how Roombr (“Roombr”, “we”, “us”,“our”) processes your ‘personal data’ (“data”,“information”) after you have granted us the permission to useit.‘Personal data’ means any information relating to anidentified or identifiable natural person (‘data subject’); anidentifiable natural person is one who can be identified, directly orindirectly, in particular by reference to an identifier such as aname, an identification number, location data, an online identifieror to one or more factors specific to the physical, physiological,genetic, mental, economic, cultural or social identity of thatnatural person. (GDPR, Art 4., Definitions)Roombr respects yourprivacy and we want you to understand how we collect, store, use, andshare your personal data. The policy also illustrates your rights toaccess, correct, restrict and/or delete your personal data that wehave on you.This Privacy Policy applies when you visit or use theRoombr websites (e.g. https://www.roombr.com/), websites (portals,academies, online businesses etc.) running on Roombr application(white-labeled or otherwise), mobile applications running on Roombrmobile solution, APIs and plugins. We will call these ‘RoombrProperties’ in this document.


Datathat we collect on you
‍Roombrproperties use automated ways of collecting your data, necessary toprovide the products and services offered by us.

‍SystemsData:
‍Technicaldata about your computer or device, such as the IP address, devicetype, operating system type and version, unique device identifiers,browser, browser language, domain and other systems data, andplatform types

‍UsageData:
Coursescreated, live classes created, live classes and courses enrolments,attendance, revenue from the courses and classes and data on similarareas

‍Cookies& Log Files:Likemost web sites, Roombr uses cookies and web log files to track siteusage. A cookie is a tiny data file saved on your computer to allowRoombr to recognize you as a user whenever you return to our siteusing the same computer and web browser. Unfortunately, if yourbrowser settings do not allow cookies you will not be able to use ourwebsite. Like the information that you enter during registration orin your profile, in the cookie and in the log file data is used tocustomize your experience on the web site.One type of cookie, knownas a “persistent” cookie, is set once you have logged into yourRoombr account. The next time you visit the Roombr web site, thepersistent cookie will allow us to recognize you as an existing userand thus you need not login to use the service. To access or changeany of your private information (like a credit card number), you mustlogin with your password even if your computer contains yourpersistent cookie. Additionally, if you log out of the Roombr site inany of your visits you will be prompted to input your password to login to your Roombr account.Another type of cookie, called a “session”cookie, is used to identify your particular visit to the Roombr site.Session cookies expire after a short time or when you close your webbrowser.Complying with the communication standards on the Internet,we automatically receive the URLs of the sites you previously surfedand moved on while your visit to Roombr site. We also receive theInternet protocol (IP) address of your computer (or the proxy serveryou use to access the World Wide Web), your computer operating systemand type of web browser you are using, as well as the name of yourISP. This information is used to analyze overall trends to help usimprove the Roombr service. The linkage between your IP address andyour personal data is never shared with third-parties without yourpermission or except when required by law.

‍Howdo we collect your personal data?
‍Wecollect your personal data when you:Sign-up on Roombr for the freetrial accessProvide your information to contact usAsk for a demoUsechat services on Roombr Properties to connectSign-up on website pageshosted in www.Roombr.com domainLogin or Sign-up to other RoombrPropertiesBrowse through pages on Roombr PropertiesUpload personaldata on Roombr PropertiesConnect with Roombr sales, support andservice teams on email, phone or using third party applications.Weuse your personal data for the following purposes:Provide relevantand useful promotional offers related to Roombr productsCommunicateperiodically with you on email, calls, sms and chat tools to respondto your queries, inform about the product updates, companynewsletters, provide support and service, share product tutorials andlive session informationSend information on relevant educationalwebinars over email and phoneProcess payments: Roombr platformsubscription, paid course enrolments and paid live classenrolmentsCreate reports on your courses, live classes and otherspecific analytics related activitiesComply with legal obligationsnecessary for doing business and business administrationpurposes.

‍Whowe share your personal data with?
‍Roombrtakes the privacy of its users very seriously. We never sell, rent,or otherwise provide your personal data to any third party or partiesfor marketing or monetary purposes.To provide necessary services, weonly share this information with third party software applicationservices who process your personal data with strict privacyconstraints.For instance, we use the services of a credit cardprocessing company to bill our users for subscription fees. Thesethird parties do not retain, share, or store this personal data orits part other than a purpose to provide these services and are boundby strict confidentiality agreements which limit their use of suchinformation.We may provide aggregated data about the usage of ourservices to third-parties necessary for running the business. We willensure that the third parties abide by the enforced privacy laws ofthe geography (such as the GDPR in the European Economicarea).

‍Communicationsbetween Users
‍Noemails/sms you initiate through Roombr, will list your email addressor mobile numbers in the content or header of the message. Othercommunications that you initiate through the Roombr website, like arequest for the teacher, will list your name as the initiator butwill not include your personal contact information. Your contactinformation will only be shared with another user if both of you haveindicated your interest to establish contact with each other, or youshare your contact information with other users in the Roombrcollaboration platform.

‍Whatare your rights?
‍Youhave several rights regarding the use of your data, and it is yourchoice of what data you provide to us and how you want us to use yourdata. Having said that, Roombr needs the certain specific type ofinformation to enable you on the Roombr platform and if you choosenot to provide this information, Roombr will be unable to render youour services.You may choose to provide, update, restrict and/ordelete your data and account on Roombr. Many such actions are alreadyautomated in the Roombr. For example, you can delete and update yourlive classes, your courses and course files directly from Roombr.Other actions that you want to take on your data will be executed byRoombr.You may also choose to retrieve your personal data fromRoombr. Most of the data is present in your subdomain such asrecorded videos and contact information. In specific cases, you mayreach out to Roombr as mentioned below.With the specifics of yourneed, you must submit your request with Roombr at support@roombr.com.Roombr will be able to serve your request in a reasonable amount oftime. Please send your request using an email account that you haveregistered with Roombr under your name.We may retain certain datacontributed by you if it may be necessary to prevent fraud or futureabuse, or for legitimate business purposes, such as analysis ofaggregated, non-personal data, data records with claims from multiplestakeholders, account recovery, or if required by law. All retaineddata will continue to be subject to the terms of the Roombr PrivacyPolicy that you have previously agreed to.

‍Whatis our policy on children?
‍Roombrdiscourages children (below 16 years of age in European EconomicArea, below 13 years elsewhere) to submit their data without parentalconsent.In case we detect personal data submission from children, wewill inform (via email or phone) the user to get permission fromtheir parents or legal guardians. If we do not receive a confirmationon the action required from their parents or legal guardians within15 days, we will delete the user personal data.Parents or legalguardians who believe that Roombr may have collected personal datafrom their child under those ages, can submit a request atsupport@Roombr.com to approve or remove their child’s personaldata.

‍Wheredo we store your data?
‍Tohelp with the business operations, most of your personal data thatyou provide to us, is stored in the secure storage servers located inthe USA/Singapore/India.
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‍Legaldisclaimer
‍Itis possible that we may need to disclose personal data when requiredby law. We will disclose such information wherein we have agood-faith belief that it is necessary to comply with a court order,ongoing judicial proceeding, or other legal process served on ourcompany or to exercise our legal rights or defend against legalclaims.

‍Changesto this privacy policy
‍Roombrmay update this privacy policy. In the event there are significantchanges in the way we process your personal data, we will display anotice on this site. Unless stated otherwise, our current PrivacyPolicy applies to all information that we have about you and youraccount.

‍ContactInformationIfyou have any questions about the Privacy Policy, contact usat:

‍RoombrTechnologies Pvt. Ltd.
KalyaniMagnum Block 2, 6^thFloor
Doresanipalya, JP Nagar 4^thPhase
Bangalore – 560076 +91 9686659444
support@roombr.com